Wachovia Call Center

This was not only a fast-track project; it was cloaked in a high degree of confidentiality. Stearns was brought on board to provide an efficient and economical structural steel system and to furnish and install the entire steel package for this 77,500 sq.ft. high performance call center. The floor plan is divided into three bays, two of which provide space for 500 customer service agents. The third bay houses training and conference rooms that feature a glazed clerestory that floods the space with natural light. A raised floor houses the web of telecom cabling. The main corridor in the center bay, dubbed "Main Street," utilizes painted exposed roof decking to give the building a modern aesthetic. Stearns' critical path scheduling capabilities provided the owner with an operational state-of-the-art call center within five months.


Project Details

Client: Wachovia Bank

Location: Salem, Oregon

Contractor: LCG Pence

Architect: Stevenson & Wilkinson

Engineer-of-Record: Needham & Associates

Size: 77,500 square feet

Number of Levels: 1

System Type: Structural Steel

Completion Date: 2004



Editors Choice by Northwest Construction Magazine, Best of 2004